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Patient Resources

Free Health Advice


Not sure whether Chinese medicine could be right for you?

Tell us a little about your symptoms, diagnosis or health concern, and our team will review your enquiry and suggest the most appropriate next step.

This service is for anyone seeking advice on whether treatment may be appropriate. For appointment changes, opening times or general admin queries, please visit our Contact Us page.

Send Your Enquiry


We aim to respond within one working day.

Basic information
Main concern
Health enquiry

There's no need to provide a full medical history — a brief outline helps us understand your situation and point you in the right direction.

Your information is kept private and will only be used to respond to your enquiry.

What happens next?


A member of our team will review your enquiry and suggest the most appropriate next step, whether that’s booking a consultation, finding out more about a treatment or getting an answer to your question.

  1. We review your enquiry

    Our team reads your message carefully, so we can understand your needs and how we may be able to help.

  2. We get back to you

    You can expect a personalised response within one working day.

  3. You choose the next step

    There’s no pressure. You can book an appointment, ask more questions, or simply take some time to think about it.

Prefer to speak with someone directly?

020 7388 6704

This service provides general guidance and is not a substitute for medical advice. If you have an urgent health concern, please contact your GP or call NHS 111.