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What We Help With

Other Conditions


Can’t find what you need? Some health concerns don’t fit neatly into a category. Tell us what’s going on, and we’ll let you know whether we can help.

Not every health concern comes with a clear label, and sometimes there’s more than one thing going on.

Maybe your diagnosis isn’t mentioned on our website. Maybe you have several symptoms that seem linked, or perhaps what you’re experiencing just feels a bit puzzling. That’s perfectly fine. You don’t need to have all the answers before getting in touch.

During your consultation, your practitioner will listen carefully, ask about your health, medical history and lifestyle, and carry out a full Chinese medicine assessment. They’ll also talk you through whether Chinese medicine may be suitable for you.

If we don’t think we’re the right people to help, we’ll tell you. We only recommend treatment when we believe it’s appropriate.

What We See

Other Areas We May Help With


This list is not exhaustive, and we’re not able to list every condition we may help with. If you can’t find your condition, please contact the clinic and we’ll be happy to advise.

How We Work

A Whole-Person Approach


Good care starts with understanding the wider picture. Your health history, lifestyle, current symptoms, and what you’re seeking support for all help inform what we recommend and, just as importantly, what we don’t.

Your Health Comes First

We only recommend what we believe is appropriate for you. Our practitioners are not paid on commission, so you’ll never be advised to have treatments or medicines you don’t need.

Clear, Honest Advice

Chinese medicine can often feel unfamiliar. We’ll explain what we find, what we recommend and why, answer your questions and help you make informed decisions about your care.

Who Treats You Matters

Our practitioners are selected for their clinical expertise and professional standards. We follow the codes of conduct of the Chinese Medicine Council and CMIR, and use carefully sourced, high-quality herbs and sterile single-use needles.

Not sure whether we can help?

Start with an initial consultation, or get in touch with the clinic if you’d like to ask us first.

Common Questions

Frequently Asked Questions


Treatment

Can Chinese medicine help with my condition?

That depends on more than the name of the condition. Your practitioner will consider your symptoms, medical history and wider Chinese medicine assessment before recommending treatment.

Chinese medicine can also be used alongside conventional medical care where appropriate. If it doesn’t seem suitable for you, we’ll explain why and suggest the next step instead.

How does my practitioner choose a treatment?

Chinese medicine doesn’t assume that the same symptoms always need the same treatment. Your practitioner will look at the pattern that emerges during your consultation and assessment, then choose the approach that best fits your needs.

As a result, two people with similar symptoms may receive different acupuncture points, herbal formulas or treatment plans. Your practitioner will talk you through their recommendation and explain the reasoning behind it.

Will I need acupuncture, herbal medicine or both?

It depends on what your practitioner finds during your assessment. They may recommend acupuncture, Chinese herbal medicine or a combination of the two.

You won’t automatically receive both. If herbal medicine is recommended, your practitioner will explain why, and you can decide whether you want to take the prescription. Herbal medicine is charged separately.

How many treatments will I need?

There isn’t a fixed number of appointments that suits everyone. A recent health concern may need a different approach from something you’ve been experiencing for several years.

Your practitioner will consider what you want help with, how long you’ve had the symptoms and how you respond to treatment. After your assessment, they can suggest an initial plan and review your progress as you go. You won’t be asked to commit to a long course before you know how you respond.

Can Chinese medicine be used alongside conventional care?

Yes. We’re happy to work alongside the medical care you’re already receiving, so you don’t have to choose between the two.

Tell your practitioner about any medication, supplements or other treatments you’re having. This information helps them make appropriate recommendations.

Keep taking prescribed medication as directed. Don’t stop or change it unless the healthcare professional responsible for your care advises you to do so.

Will I receive diet or lifestyle advice?

Possibly. Where relevant, your practitioner may suggest practical changes to your diet, sleep, exercise or daily routine.

There isn’t one standard Chinese medicine diet or lifestyle plan for everyone. Any advice will be shaped around your health, circumstances and what is realistic for you.

Appointments

How do I know whether Chinese medicine may be suitable for me?

You don’t need to decide that before booking. During your consultation, your practitioner will ask what you’d like help with, review your health history and assess whether Chinese medicine is appropriate.

If another type of care would suit you better, we’ll tell you.

Do I need a medical diagnosis before booking?

No. You can book a consultation without a formal medical diagnosis.

If you have test results, medical letters or other health information, bring them with you. They can give your practitioner useful background alongside their own assessment.

I can’t find my condition on the website. Can I still book?

Yes. The conditions listed on our website are examples of concerns people commonly bring to us. They aren’t a complete list of everything our practitioners can assess.

If you’re unsure whether we can help, use our Free Health Advice service before booking. Tell us a little about what’s going on, and we’ll help you decide on the most appropriate next step.

What happens during my first consultation?

Your practitioner will begin by asking what has brought you in and taking a detailed health history. They may also ask about your sleep, digestion, energy and lifestyle, even when those details don’t seem connected to your main concern.

A traditional Chinese medicine assessment may include looking at your tongue and checking your pulse. Your practitioner will then explain their assessment, recommend an approach and explain why they recommend it.

If treatment is appropriate, it can often start during the same appointment.

Will I definitely receive treatment at my first appointment?

Not always. Treatment can often begin at the first appointment, but your consultation comes first.

If your practitioner thinks another type of care would be more appropriate, they’ll explain that rather than recommending treatment simply because you’ve booked an appointment.

How long will my first appointment last?

The length depends on the appointment you choose. An acupuncture appointment with a consultation usually takes around 60 minutes. A consultation without acupuncture generally lasts around 20 to 40 minutes.

If you’re unsure which appointment to book, our team can help.

Are consultations private and confidential?

Yes. Your consultation takes place in private, so you have space to discuss your health and concerns openly with your practitioner.

We treat the information you share confidentially and handle it according to our privacy and clinical record-keeping procedures.

Have a question that isn’t answered here? Get in touch and we’ll be happy to help.

Find us

Visiting Camden Today?


  • Walk-ins welcome daily

    Subject to practitioner availability

  • Mon–Sat 10:00–19:00 · Sun 10:00–18:00

    Open 7 days a week

  • AcuMedic

    101-105 Camden High Street
    Camden
    London
    NW1 7JN